- Click Email Message Queue in the Administrator tab. The Email Message Queue page will open.
- Select the emails you want to resend. Use Shift+Click to select a sequential range of emails. Use CTRL+Click to select multiple individual emails. ["Selection Controls"] can also be used for selecting email messages.
Note: You may want to filter the emails displayed in the Email Message Queue in order to more effectively select the email messages you want to resend. - Click Resend (
). Approval Manager will attempt to resend all selected emails. Approval Manager will attempt to resend failed emails 10 times.